ProScaleHub logo ProScaleHub
Platform used by DDUA

eCommerce analytics that connect marketing, sales and retention

ProScaleHub consolidates your store, advertising and email data in one place, so revenue, ad spend, ROAS, CAC and real profit are all read from the same numbers.

What it is

One platform, one set of numbers

A web platform that pulls data every day from a brand's store, ad accounts and email tool, normalises it, and presents it as dashboards, goal tracking and periodic client reports. Reports are written or reviewed by an account manager and can be shared through a link that does not require a login.

Availability. ProScaleHub is not a self-service product today. It is provided to brands as part of working with DDUA.

Integrations

Which sources does it connect?

Seven integrations, each synced daily through the platform's public API.

Store

Shopify

Revenue, orders, average order value, product catalogue.

Store

WooCommerce

Revenue and orders.

Advertising

Meta Ads

Spend, campaigns, ad sets and ads.

Advertising

Google Ads

Spend, campaigns and ads.

Analytics

Google Analytics 4

Sessions, conversion and performance.

Email

Klaviyo

Campaigns, automations and attributed revenue.

Email

Mailerlite

Campaign performance.

These are technical integrations. They do not imply an official partnership with the platform vendors.

Metrics

What does it calculate?

Calculated directly

From the connected sources alone, with comparison to the previous period and the same period last year.

  • Revenue
  • Orders
  • AOV
  • Ad spend
  • ROAS
  • MER
  • CPC
  • CTR
  • CPA
  • Conversion rate
  • CAC (new vs. returning)
  • LTV
  • Purchase frequency
  • By channel
  • By country

Requires additional data

  • Real profit (revenue − VAT − variable costs − ad spend). Needs the brand's cost settings: product cost, packaging, shipping, other costs, transaction fees and VAT. Without them, profit is not shown.
  • Variance against goals. Needs monthly and annual targets defined for the account.

Interpretation

How does it help read the numbers?

Periodic reports

Weekly, monthly and quarterly reports with KPIs, channel breakdown, top ads, goals vs. actual and written recommendations.

Account health score

A 0 to 100 score summarising the state of the account, reviewed by the account manager before it is shown.

Assistant

Ask questions about the account's own data. AI-assisted text editing keeps every figure unchanged.

Who it is for

Brands that run paid acquisition

eCommerce brands running paid acquisition (Meta and/or Google) on Shopify or WooCommerce, with email marketing, that want one consistent view of marketing, sales and retention. It is used by the brands managed by DDUA and by the account teams that work with them.

Limitations

What to know before relying on it

  • Not self-service: access is provided through DDUA.
  • Profit accuracy depends on the cost settings entered for each store.
  • Data comes from each platform's API; figures can differ slightly from the platforms' own interfaces because of attribution windows and time zones.
  • Magento is not supported.

FAQ

Frequently asked questions

Is ProScaleHub a self-service product?

Not at the moment. It is the platform DDUA uses with the brands it manages, and access is provided as part of that work.

Does it calculate profit?

Yes, as real profit: revenue minus VAT, variable costs and advertising spend. It requires the store's cost settings (product, packaging, shipping, fees); without them the figure is not shown.

Which platforms does it connect to?

Shopify, WooCommerce, Meta Ads, Google Ads, Google Analytics 4, Klaviyo and Mailerlite.

Want to see it with your own data?

Talk to DDUA about how ProScaleHub fits your store.

Talk to DDUA